Nevada 511 IVR
Status
Existing
Description
Nevada 511 system is a statewide system that provides traveler information, road closure and other important information throughout the state. This inventory element is specifically the component of the system that allows a caller to interface with voice processing (voice recognition/synthesis) that supports voice enabled traveler telephone information systems. It provides wireline and wireless caller access to 511 systems and other telephone access mechanisms like 7 or 10 digit local access numbers. This system is planned to gather traveler info, alerts and advisories from ISPs but the early implementation requires NDOT to have staff put the information into the system. 511 then uses this info to support voice–based interactions with a traveler.
Stakeholders
Physical Objects
Interfaces To